- About Us
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You want to Contact Us because …
- You need our contact details
- We have sent you Fat Traps, but there are problems
- You want to tell us of your experiences using the Fat Trap
- You want information that isn't on our website
- You want something else to appear on our website
- You have linked to our website
- There is an error on our website and you are kindly telling us about it
- You want to know more about FOG-Catcher Ltd, or our products
- You want to buy a Fat Trap, but can't because you don't live in New Zealand
- None of the listed reasons, but you still want to contact us
- Contact Information
About us
FOG-Catcher Limited was created to educate householders about the problems they make for themselves with
misusing their household drains, stormwater drains, sewer systems and septic tanks.
To pay for this - and to make a living - we sell "Fat Trap" products, which are purpose-made for collecting the Fat, Oil and Grease (FOG) created during domestic cooking.
Our big goal is the make all householders "Sewer-Wise", so they will stop polluting the sewers and waterways of New Zealand with their FOG and Sewer Litter.
You want to Contact Us Because...
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You need our contact details. |
Contact Details are below. |
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We have sent you Fat Traps, but there are problems.
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Tell us about it in an email via our Information Request page. We need your Order Number, or your name and the date you ordered, so we can find your record. Tell us what has happened, and what you have done so far, if anything. |
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You have been using the Fat Trap, and you want to tell us of your experiences, good and / or bad. |
Tell us what has happened, and how you have got on, in an email via our Information Request page. |
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You want information that isn't on our website.
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Tell us what you want to know about in an email via our Information Request page. |
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You want to give us some extra information.
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Tell us all about it in an email via our Information Request page. |
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You have linked to our website
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Tell us which of our pages you've linked to, why you've linked to us, and what your website address is. Maybe a reciprocal link is appropriate. Give us these details in an email via our Information Request page. |
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There is an error on our website and you are kindly telling us about it. |
Thank you for your help. Tell us about the error in an email via our Information Request page. It is really helpful to have the actual technical name of the page with the error. To copy a page name, go to the page. Click on the webpage name field at the top of the screen. (The name of this page is http://www.fattrap.co.nz/householder-contact.shtml.) Copy the highlighted name into the clipboard with [Ctrl-C]. Then go to the Information Request page and paste it into the Message field with [Ctrl-V]. Press [Enter] to get a new line, and tell us what went wrong. And if you couldn't get that to work, go to the Information Request page, say how you got to the page in error, starting at the Home page, and then tell us what went wrong. |
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You want to know more about FOG-Catcher Ltd, or our products. |
Tell us what you want to know in an email via our Information Request page. |
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You want to buy a Fat Trap, but can't because you don't live in New Zealand. |
Solution 2: Tell us what you want, your address, and how you might pay us in an email via our Information Request page. We'll see if we can do it. Solution 3: Emigrate to New Zealand. |
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None of the listed reasons, but you still want to contact us. |
Tell us what you want to say in an email via our Information Request page. |
We prefer communication by email, as it is easier for us and probably easier for you. However, if that isn't suitable, call us on one of the numbers below and we'll help over the phone.
Contact Information
Postal address:
Electronic mail:
Telephone:
64 - 4 - 567 1891 or Toll free in NZ: 0800 FAT TRAP (0800 32 88 72)
Fax:
64 - 4 - 567 1892